Privacy Policy
Tiny Ray, an individual operator, is responsible for personal information processing at Folumi. This policy explains what we process, why and the choices available to you.
1. Information we process
Account information includes the name and email you provide, a password hash, verification status, and IP address and browser information associated with login sessions. Passwords are not stored in plain text.
When you use submission or paid features, we process product details, links and materials you submit, together with order, payment, refund, review and communication records. Product information intended for display may be published; submitting a product does not automatically publish your account email.
We also process necessary request, security and error logs. With consent, we measure public-page visits, tool clicks and category selection. Account emails, user or order IDs, search text, form content and verification tokens are not sent to analytics.
2. Purposes and choices
Information supports service delivery, accounts and orders, editorial review and display, support, abuse prevention and legal obligations. Applicable grounds include performing our agreement, reasonable security and operational interests, legal requirements and your consent.
Necessary cookies support login and security. Optional Google Analytics starts after consent and can be declined or withdrawn through “Analytics settings” without preventing basic browsing or login. Browsing-position restoration and preferences also use browser storage, which you can clear.
Necessary service messages are distinct from marketing. Marketing is sent only after an opt-in subscription and can be unsubscribed from. Unopened features create their corresponding information only when actually used.
3. Third-party services
Cloudflare provides hosting, database and networking; Sanity manages content; Resend delivers system email and records delivery outcomes; Feishu Mail receives and handles support correspondence; Google Analytics provides consent-based visit analysis.
Waffo Pancake handles checkout, payment, tax and refunds. Full card numbers and security codes are handled by the payment provider, not stored on Folumi servers. DeepSeek may translate product text intended for publication; account passwords, full payment credentials and secrets are not sent to that workflow.
We do not sell personal information or share it for cross-context behavioural advertising. Necessary information may be disclosed for lawful regulatory requests, disputes or business transfers, subject to applicable protections. Providers may process data outside your region, under applicable law and their service arrangements. Their information is linked below.
4. Retention and security
We retain information for as long as necessary to provide the service and fulfil relevant purposes, considering account status, order delivery, legal obligations and disputes. Information no longer needed is deleted or de-identified; legally retained records are limited to the relevant purposes.
You may request account closure or deletion. We verify identity and distinguish outstanding orders, records that must legally be retained and information eligible for deletion. Information that is no longer needed is not retained indefinitely.
We use HTTPS, password hashing and access controls. No system is absolutely secure. We investigate incidents, reduce their impact and provide legally required notices.
5. Your rights
Depending on applicable law, you may request access, correction, a copy, deletion, restriction or portability, object to certain processing or withdraw consent. Contact support@folumi.top. We respond within applicable legal deadlines and request only information needed to verify identity.
Withdrawal does not affect previously lawful processing. You may complain to your competent regulator. Accounts and paid services are not intended for people under 18; contact us if someone below that age has provided personal information.
6. External links and updates
External websites in the directory have their own privacy practices; this policy does not replace their policies.
Updates are dated on this page, with appropriate website or email notice of material changes. New purposes requiring consent will be separately presented; continued browsing is not a substitute for required consent.
Provider privacy information
7. Operator and contact
Tiny Ray (individual operator)
Support, billing, refunds, security and privacy: support@folumi.top